Awning won’t retract

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Last seen: 4 years 10 months ago
Joined: 07/23/2017 - 13:33
Awning won’t retract

Hi all,

Has anyone had an issue with their awning not retracting? We went to close it up and it just spins. Sounds like a gear slipping but after removing the gearbox, it seems like it’s something deeper inside. The awning manufacturer’s site is really unhelpful. Thanks in advance.