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carl
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Last seen: 4 years 5 months ago
Joined: 06/19/2014 - 20:29
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Why is it that you must log in after maybe a week. I would make a few more comments if you did not have to log in all the time.  Carl

Greg A
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Joined: 11/02/2013 - 20:45
Browser Cache Perhaps

Carl,

I have hit the remember password for the website on my browser (I use Chrome) and I never have to login when I come to the site unless I've cleared my browser cache. Works the same on all the phone, tablet browsers I use as well.

Sounds like you have some setting on your browser that is clearing your logins.

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ELongest
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Joined: 11/02/2013 - 20:13
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I agree with Carl. This website requires me to log in more often than any other website I use. I think it forgets you in less than one week.

Eddie

Greg A
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Looking at it

Not able to recreate it personally but I'm in and out all day every day. smiley

I'll look into it as there is a "remember me" option that I can configure that might help out with this.

Our Trailers:
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Greg A
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Joined: 11/02/2013 - 20:45
You asked you got it!

After researching this, the default remember period in the web software is actually 3 weeks to retain the logon cookie information. There are security concerns if a website is retaining the user login information for too long a period and can compromise a users login to a 3rd party which is why that occurs in the first place.

They did have a "remember me" checkbox feature which helps to extend this period for users and I have enabled that feature. On the logon form for SOI members there is now a "remember me" checkbox for you to check on or off which should help to resolve your issue Carl. 

Our Trailers:
2015 19 Escape

Buying or Selling Molded FG Trailers:

Fiberglass-RV-4Sale